Futuristic help center interface with glowing FAQ icons symbolizing support and transparency at ESDSoftware.

FAQ & Help Center – ESDSoftware Support

Welcome to the ESDSoftware™ Help Center,
where we answer the most common questions about our tools, privacy, and platform.
Everything here is designed to help you get the most out of your experience — quickly, clearly, and securely.


General Questions

Q1: What is ESDSoftware™?
ESDSoftware is a collection of free, client-side online tools for developers, creators, and learners.
All tools run directly in your browser — no sign-up, no tracking, and no data collection.

Q2: Do I need to install anything to use ESDSoftware?
No. Everything runs inside your browser using JavaScript.
You can access every feature instantly without downloading or installing any software.

Q3: Are the tools free?
Yes, all ESDSoftware tools are 100% free to use.
We may introduce premium add-ons later, but the core features will always remain free and open.


Privacy & Security

Q4: Does ESDSoftware collect my data?
No. We follow a no-upload, no-tracking policy.
Your input (text, file, or image) is processed only inside your browser and never sent to our servers.

Q5: Are my files safe when using tools like Image Converter or Compressor?
Yes. Every process happens locally.
Once you close the tab, the data disappears — nothing is stored or transmitted externally.

Q6: Why do you emphasize “client-side”?
Because client-side processing ensures maximum privacy and performance.
It’s faster, safer, and keeps you fully in control of your information.


Technical Questions

Q7: Which browsers are supported?
Our tools work best on modern browsers like Chrome, Edge, Firefox, Brave, and Safari.
For the best performance, keep your browser updated.

Q8: Do ESDSoftware tools work offline?
Some tools may work offline if cached by your browser.
In future versions, we plan to release a full PWA (Progressive Web App) mode for offline use.

Q9: Can I integrate ESDSoftware into my own app or website?
Not yet, but our Developer API is in progress.
You can check updates or join the beta waitlist here:
👉 esdsoftware.net/developer-api


Usage & Feedback

Q10: Can I suggest a new tool or improvement?
Absolutely. Visit our Suggest a Tool page to share your ideas.
We review all suggestions and often turn them into real tools.

Q11: How can I contact support?
Use the Contact Page to reach us directly.
We usually reply within 24–48 hours.

Q12: I found a bug — what should I do?
You can report it via the same Contact Page or mention it in your Suggest a Tool submission.
We fix bugs fast — transparency is part of our core values.


About ESDSoftware

Q13: Who builds ESDSoftware?
Our tools are developed by a small team of creators and engineers, including experts like Ava Spectrum, Liam Dataforge, and Nora Optimize, under the leadership of Dr. Elara Quinn.

Q14: Why did you build ESDSoftware?
To prove that online tools can be powerful without sacrificing privacy or speed.
We want to make browser-based technology open, secure, and accessible for everyone.


Still have questions?
We’d love to help! Visit our Contact Page or check the Updates Page for the latest information.

ESDSoftware™ – Fast. Private. Transparent.

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